FREQUENTLY ASKED QUESTIONS

Q: What is a Hot Desk?
A: A Hot Desk is an open work area where passholders or members use available desks or seats on a first-come, first-served basis. Hot desks, or open-area workstations, have no permanent owner or occupier and cannot be formally reserved. 

Q: Who has access to a Hot Desk?
A: Anyone who purchases a Daily or Weekly Pass, as well as any of our Monthly or Annual members. Dedicated Desk Members and Private Office Members also have access to this area. Each Member (Innovator, Visionary, Dedicated Desks, and Private Offices) will receive 1 guest pass per month to invite a friend to use the Hot Desking Space.

Q: What are the membership options available at your coworking space?
A: We offer daily, weekly, monthly, and annual membership options for our public Hot Desking space, as well as monthly rental options for private offices.

Q: Do you provide access to meeting rooms and conference rooms?
A: Yes, we offer meeting rooms, conference rooms, an auditorium, and a content creation studio that can be rented hourly by both members and non-members.

Q: How can I access the building as a member?
A: Members can access the building using our dedicated app, which provides secure entry.

Q: Is there printing and copying facilities available?
A: Yes, members have access to our printer and copier machines. We ask that you limit printing to 50 pages per month. Add-on printing packages are available.

Q: Do you provide high-speed Wi-Fi?
A: Absolutely, we offer high-speed Wi-Fi throughout the entire building for our members' convenience.

Q: Are there any additional amenities available for members?
A: Yes, we provide access to members-only events, amenities and perks. Check out our Amenities and Perks page!

Q: Can non-members rent the content creation studio and other facilities?
A: Yes, non-members can rent our content creation studio and other facilities on an hourly basis.

Q: Are there any restrictions on the use of the meeting rooms and conference rooms?
A: We have guidelines in place to ensure fair usage of our meeting rooms and conference rooms. Please inquire for more details.

Q: What are the benefits of becoming a member?
A: Members enjoy complimentary hours to book any of our meeting spaces, access to exclusive events, networking opportunities, a collaborative community atmosphere, and Preferred Partner Perks. Our goal is to connect professionals through our app's newsfeed and events!

Q: Is there parking available onsite?
A: Yes, we have onsite parking available for members and visitors.

Q: How can I become a member?
A: You can sign up for membership directly on our website or visit our coworking space for assistance with registration.

Q: Can I tour the facilities before signing up for a membership?
A: Of course! We encourage prospective members to schedule a tour of our coworking space to see our facilities firsthand and learn more about our offerings.

Q: How do I use the Private Phonebooths and Work Pods?
A: Phonebooths and Work Pods re available as needed on a first-come, first served bases. There is no schedule or calendar available. We ask that you be courteous and only use the phonebooths for phone conversations, not for long-term use.

Q: Do you have drinks available?
A: Yes! We have a water bottle filling station, and a coffee bar available. Stay tuned for more information on our cafe - coming soon!

Q: Can I bring my own food?
A: Pack breakfast, lunch, dinner or snacks and get to work!  We offer a refrigerator and microwave too for those passholders and members.